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FAQHair removal

About Services


What are eyelash extensions? 

Eyelash extensions are semi-permanent, synthetic lashes applied to each individual natural eyelash with a professional adhesive to create longer, fuller lashes. They're weightless and comfortable to wear, perfect for special occasions or every day wear. No more mascara needed, you can sweat, swim, shower and sleep with eyelash extensions, 

How long does an appointment take?

Classic lash sets take approximately 2 hours for a full set, fills take 1-1.5 hours. Hybrid lash sets take approximately 2-2.5 hours for full set and about 1.5 hours for fills. Volume lashes take 2-3 hours for full set and 1.5-2 hours for fill. If adding color pattern/special mapping it may add a few additional minutes to your appointment. Mini fills are less time than a regular 3+ week fill.

Is there anything I need to do before my appointment?

Remove all eye makeup prior to appointment, preferably using an oil free make up remover. Do not curl, perm or tint your eyelashes. If you wear contacts, it is recommended you remove them prior to appointment as your eyes will be closed for a long period of time. 

How do I choose what style of eyelashes to get?

Classic extensions are more comparable to the appearance of wearing mascara (more natural), and volume sets more closely resemble strip lashes (more dramatic). However, each set is completely customized and unique, and can look different on each person. During our first appointment we will look at your natural lash length, curl, and eye shape, and I can suggest which extensions might suit you best. Keep in mind that you are not stuck with the style you choose at your initial appointment, as we can always change it up at your next fill!


How long will my eyelash extensions last?

Each person has a slightly different shedding cycle. On average people shed 5 lashes per day, naturally. Typically you will need a fill every 3-4 weeks to keep your lashes looking full. To get the most wear out of your eyelashes be sure to follow the guide lines provided to you. Clients who take care of their lashes and are careful may find they can go up to 5 weeks before needing a fill. 

Will the extensions damage my natural eyelashes?

Not at all. If eyelash extensions are applied correctly, your natural lashes should not under go any damage. I take extra care to properly isolate each eyelash and to assess the appropriate weight your lashes can handle without causing breakage or premature shedding.

What if I decide I want to get rid of my eyelash extensions?

If you decide you don't want to continue wearing or, for whatever reason, are unhappy with them we can remove them. The procedure is simple and take about 20 minutes. 

Teeth Whitening:

Am I a good candidate for teeth whitening? 

Almost everyone can enjoy the benefits of the whitening process if their teeth and gums are healthy. Teeth can not be whitened beyond what is genetically possible. Tetracycline stains may not be removed, stains resulting from excessive fluorides or if the teeth are porous can expect limited results. Over 95% of clients experience success. The whitening process will remove stains from crowns, caps, veneers, and porcelain teeth returning them to their original colour. 

How long does it last? 

6 - 12 months is normal, depending on lifestyle, oral habits, and how porous teeth are. Once you have whitened teeth to maximum shade of white, you can use products to maintain. 

How many treatments will I need? 

The vast majority of clients see results that are 2-8 shades whiter after a single or triple treatment. Depending on initial shade of teeth and desired shade of teeth will make difference in how many treatments needed. Most people achieve their whitests possible shade after 3 treatments, heavily stained teeth may require 4-6. 

What kind of results can I expect?

Results vary as everyone has their own unique whitening potential. Factors such as a persons genetic traits of teeth, age, quantity of staining food/drinks consumed, smoker, etc play a role in results. 

Are there any side effects or pain?

Some people may feel a little tingling sensation, white gum line, or the odd sensitivity, all of which are normal and transient. This can actually be beneficial because it will thoroughly remove bacteria at the gum line.Typically, any of these side effects will last less than 5 minutes to 4 hours. 

How long does a treatment take? 

The actual whitening process is 15 mins using the LED lighting system. With set up and clean up the entire appointment should be about 25 minutes.

Whats the difference from store purchased products? 

The products used are professional quality, using a revolutionary gel placed in a dual arch mouth tray with the help of our full spectrum LED light with precise settings. You get the whitening from the blue LED lighting but also benefit from the red LED lighting as it aids in healing of the gums. This process will not harm the enamel, does not cause intense sensitivity (if any at all), is a quick process with affordable and effective results.

Hair Removal:

When will I see results? 

Two weeks following the first treatment you will begin to see results and significantly less hair will grow back. Additionally, with each treatment, the amount of hair regrowth will decrease.

How long does each treatment take?

The typical regimen is 6-10 treatment sessions, spaced 4-12 weeks apart. Treatment time depends on the area being treated. The average treatment takes approximately 15 minutes.

How long does each treatment take?

The typical regimen is 6-10 treatment sessions, spaced 4-12 weeks apart. Treatment time depends on the area being treated. The average treatment takes approximately 15 minutes.

Are the treatments safe and painless?

Our DPC treatments are non-invasive and safe. During the procedure, there may be a slight 1-2 second, momentary tingling sensation that may be felt, but no pain. The treatments leave you with zero downtime so you can get them done between your errands or lunch hour and quickly return to your daily routine

How does it work?

Dynamic Pulse Control™ (DPC) technology is a powerful light-based technology that effectively targets the hair follicle without harming any other parts of the skin. During the treatment, the heat energy denaturizes the melanin in the hair follicle, and as a result, that follicle cannot grow new hair.

Skin Rejuvenation:


When will I see results?

You may see visible results after the very 1st treatment. Your skin will feel tighter and smoother. In order to achieve long-term results, it is recommended to undergo several treatments.


Is there a lot of down time associated with the treatment?

You might experience temporary redness in the treatment area which should pass within several hours.


How many treatments are required?

The typical regimen is an average of 5 treatment sessions, spaced 4 weeks apart for optimal results. A full facial skin rejuvenation treatment takes anywhere between 15-30 minutes, after which you can continue your daily routine.

Are the treatments safe and painless?

Our skin rejuvenation treatment is non-invasive and safe. During the procedure, there may be a slight 1-2 second, momentary stinging sensation that may be felt, but no pain. The treatments have no downtime so you can get them done during your lunch hour and immediately proceed with your daily routine.


How does it work?

During treatment, DPC pulses are emitted onto the target area. Depending on the condition that is being treated, your aesthetic physician can choose the best energy level - from very high to low pulses. The pulses penetrate the dermal layer of the skin and heat up the tissue. The heat causes the collagen fibers to contract, which yields immediate skin tightening results. It also stimulates the body to create new collagen, which helps the skin to restore its elasticity and firmness and delivers long-term result.

What types of pigment can be treated?

DPC's solution is appropriate for treating a wide variety of pigmentation concerns such as sun damage, age spots, and freckles on the face, neck, chest, and hands.

Does it work on all skin types?

DPC technology has been clinically proven to remove unwanted pigments on skin types I-V.

What kind of result can I expect for pigmented lesions?

After the very first treatment, you can expect to see reduction in the appearance of unwanted skin pigment, and following multiple treatments, the pigmentation will lighten/disappear and your skin will have a more even tone

How many treatments are necessary for pigmented lesions?

The typical regimen is an average of 2-6 treatment sessions, depending on the lesions being treated. They should be spaced 4 weeks apart for optimal results, this is due to any natural healing that will occur between treatments.

How many treatments will I need for vascular lesions?

The typical regimen is an average of 1-3 treatment sessions, depending on the size of area being treated. They should be spaced 4 weeks apart for optimal results, this is due to any natural healing that will occur between treatments.

Am I a good candidate for the removal of vascular lesions?

DPC technology has been clinically proven to remove unwanted vascular lesions on skin types I-V.


What kinds of results can I expect for vascular lesions being treated?

Immediately following treatment you will see a noticeable decrease in the vascular lesions treated. After you undergo several treatments, the lesions will disappear completely

FAQ Skin Rejuvenation

Before & After Care


Before your appointment:

Cleanse lashes of any make up

Avoid oils or lotions around the eye area

Shower prior as its best to not get lashes wet for 24 hours

Do not curl your lashes with eyelash curler

If desired, remove contacts as eyes will be closed for long time period

Bring glasses to appointment if you wear regularly

After Care:

Avoid getting lashes wet for first 24 hours 

Do not use oil-based eye products 

Do not perm, tint, or curl with eyelash curler

Carefully clean your lashes with appropriate cleanser and brush

Brush your lashes with wand provided, avoid picking them

See a trained lash tech if you'd like them removed

To keep lashes looking full, book your fill appointment every 2-3 weeks

Teeth Whitening:

Before appointment:

Arrive to your appointment with clean teeth

After appointment:

Avoid eating or drinking anything but water for the first hour

Avoid eating or drinking staining food/drink for 24 hours 

If you consume high staining food/drink afterward, brush teeth 

The use of maintenance products will prolong the results (whitening mouthwash, gel pen, at home kit)

Laser Services:




1. Discontinue Accutane 6 months prior to treatment.

2. Discontinue use of Retinoic Acid products 1 week prior to treatment.

3. Avoid sun exposure, or the use of tanning beds for two weeks and self-tanners for at least 1 week, prior and/or in between IPL treatments.

4. Report all skin diseases, viruses, infections, cold sores, eczema or allergies to treating Practitioner.

5. Do not exfoliate, use glycolic acid, benzyl peroxide or any other skin irritants 2 days prior to IPL treatments.

6. Avoid Microdermabrasion’s, or peels for two weeks prior to treatment.

7. If the skin is red, irritated or sunburned, the IPL treatment should be rescheduled.

8. Report all medication taken within two weeks of the treatment.

9. Avoid depilating for at least 6 weeks prior to your first treatment. Do not depilate with: waxing, sugaring, plucking, threading or hair removal creams before and/or in between IPL treatments. Shaving is permitted and recommended.

10. Discontinue using bleaching creams for 2 weeks prior to treatment and perfumed products (eg. Aromatherapy oils/Essential oils) for 24 hours before treatment.

11. Do not use sun blocking creams within 12 hours of scheduled treatments. Consider wearing protective clothing,

cotton gloves for driving, or a hat to protect facial areas.

12. Avoid swimming in strong chlorinated water immediately before an IPL session.

13. Area to be treated for hair removal must be freshly shaved 12-48 hours before appointment.



1. Avoid direct sunlight, tanning beds or self-tanners for at least 2 weeks after a treatment. Apply Sun

Protective Cream of SPF 50+, 15 minutes prior to sun exposure, and 15 minutes afterwards. Keep reapplying as

needed throughout the day. Consider using protective cotton gloves for driving, a hat to protect facial areas.

2. If there are scabs or blisters, make-up should not be used for 3-4 days.

3. Avoid touching, rubbing, peeling or picking of the skin in treatment area, as this may cause hyper/hypo

pigmentation, scarring or infection.

4. Gently apply pure Aloe Vera gel or antibiotic ointment to the treated area, twice daily until healed and dry.

5. A “cold pack” may be placed over the treated area to reduce swelling and/or discomfort for the first 2-3 days

Discomfort is usually minimal but pain medication can also be taken for pain and swelling if required.

6. For 1 week post treatment, avoid: hot baths, showers, hot tubs and saunas. When showering and washing, gently

pat dry and do not rub.

7. Avoid strenuous exercise for 24-48 hours following clinical treatment.

8. Avoid swimming in strong chlorinated water 24 hours after an IPL session.



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Laser Pre/post care


New Client Deposit- New clients are required to give a $50 deposit when booking. This can be refunded if cancelled within policy, it can be sent via e-transfer to email in contact info.

Late Arrival- If you are more than 15 mins late to your appointment it may result in a cancellation and $25 no show fee. Clients are booked back to back, please aim to arrive on time. 

Cancellations/no shows- Appointments require 48 hour cancellation notice. A cancellation fee will be charged if notice is not given. The charge will be 50% of service booked up to $100. There will be a one time forgiveness for family/illness/etc emergencies, after that the policy will be in effect.

Fills- You should have 40% of your lashes remaining for a fill, less than this may result in being charged for a full set.

Other techs work- I do work over other techs work, however if it is damaging to your natural lashes they may need to be removed. In this case you will be charged for a removal and a full set. 

Refunds-no refunds will be given for any reason on services or products provided. If you are unhappy with a service, you may contact me within 72 hours of your appointment to discuss concerns. If a fix can be done to address your concerns, an express touch up will be provided if it is at fault of application or products. Any concerns addressed after 72 hours, or if you failed to follow the after care instructions will be charged at full price again

Vita Luxe

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